Frequently Asked Questions
Got questions? We have answers! Check out the questions below. If you still need help, please contact us at 414.562.8463, Toll-Free: 800.661.3311, or via email at info@timeofgrace.org.
- Where is the prayer wall?
Please consider joining our Grace Talks Facebook Group where you will find thousands of pray-ers waiting. If you would like to submit a prayer to our prayer team, please fill out this form.
- Is there still a Time of Grace app?
Yes. The Time of Grace app operates very similarly to the Time of Grace website.
- How do I become a Grace Partner?
By becoming a Grace Partner today, you can help take the message of God’s love and forgiveness to more people around the world!
When you give a recurring gift to Time of Grace, know that your gifts will help reach military personnel, shut-ins, prisoners, and hurting children and families.
So many people desperately need to know about the grace and hope of Jesus—and together we can take that message to them.
- Where can I mail my donation?
Donations may be mailed to:
Time of Grace Ministry
P.O. Box 301
Milwaukee, WI 53201- Why did I stop receiving my daily email?
There could be several reasons why you are no longer seeing the emails you signed up for:
- Check your spam folder and your junk folder.
- If you are a gmail user, check other tabs within your email (Primary, Social, Promotions). Sometimes emails are delivered to these other folders. To keep them coming to your primary inbox, click on an email from your list of emails and drag it to the tab where you would like to receive them.
- Did you forward an email to a friend who may have inadvertently unsubscribed you? To fix this, please call our office at 414-562-8463 or call toll-free at 800-661-3311, or email info@timeofgrace.org. Please use the share links at the top of the email to share the message instead of hitting the “forward” button.
- Your account was disabled because you weren’t opening emails. If you would like your account reinstated, please call our office at 414-562-8463 or call toll-free at 800-661-3311, or email info@timeofgrace.org.
- Are transcripts of the television program available?
Yes! There is a downloadable PDF transcript available under the video player for each television program. Transcripts are also available by calling our office at 414-562-8463 or call toll-free at 800-661-3311, emailing our ministry support assistant, Meg Wieselmann, at mwieselmann@timeofgrace.org, or by sending us a letter via U.S. mail to:
Time of Grace Ministry
P.O. Box 301
Milwaukee, WI 53201- How can I get a CD or DVD copy of a television program?
CD or DVD versions of television programs which aired before January 1, 2022 are available by calling our office at 414-562-8463 or call toll-free at 800-661-3311, or emailing our ministry support assistant, Meg Wieselmann, at mwieselmann@timeofgrace.org.
- Where did Pastor Mark Jeske's messages go?
For ease of searching, we’ve put Pastor Jeske’s messages on a dedicated YouTube page. Check it out!
- Where can I watch the television program in my area?
Time of Grace airs globally via various outlets. See how you can watch the program where you live!
- Do you have a prayer line?
No but we have a wonderful prayer team ready to pray for you! Submit your prayer request today.
- How can I download a video to watch without internet?
Instructions for downloading videos from our site can be found here.
- Do you offer a discount for larger orders of resources?
- Yes! All orders of 10 or more books of any combination qualify for a 40% discount. Visit timeofgrace.store to place your order and the discount will be automatically applied at checkout. If you need any assistance, please call our office at 414-562-8463 or email orders@timeofgrace.org.
- Why does The CORE look so different?
The CORE doesn’t look like a traditional church. But it’s definitely a place where worship happens. The church was started in downtown Appleton to connect with people who don’t have a relationship with Jesus. It was patterned in a way to make the best use of technology in worship to reach people where they’re at.
Time of Grace, Pastor Novotny, and his congregation all share a passion for outreach. We believe that by broadcasting from this location and its different style and approach, we will be able to better relate to people in the culture we live in and touch people who don’t have a relationship with Jesus.